Traveler
Frequently Asked Questions
Contents
FLIGHT ROUTES
Can I fly to Redang Island?
Are there daily flights to Redang?
Is there a flight only option?
Is it possible to book a one-way trip to Redang?
Do you have flights from Kuala Terengganu to Redang Island?
Are there available flights to Tioman & Pangkor Islands?
Can I fly direct to Redang Island from Seletar Airport, Singapore?
Are there meals on board the flight?
ACCOMMODATION, ROOMS & PACKAGES
What are the room types?
Do the packages include snorkelling and meals?
When I fly to Redang Island is it a must to stay at The Taaras Beach & Spa Resort?
May I select the flight and accommodation to stay at other Berjaya Hotels & Resorts properties?
BOOKINGS & PRIVATE CHARTER
Do I book my flight or accommodation first?
How do I book both flight and accommodation?
How do I book a private charter with flight and accommodation at Redang?
Is there an option to charter the aircraft to other destinations other than Redang Island?
If I have an alias or a second name, which name should I use during booking?
Why is it important and mandatory to complete the Primary Contact & Emergency Contact field?
BAGGAGE, CHECK IN, ARRIVAL & DEPARTURE
Where is the baggage claim counter at Redang Airport?
How do I get to The Taaras Beach & Spa Resort from Redang Airport?
What do I need to do when I arrive Subang Airport for departure?
What time should I arrive for check in?
What is a cabin baggage?
What is the check in baggage weight allowance?
Can I check-in my luggage more than the usual 15kg allowance?
PROHIBITTED ITEMS AND EXEMPTIONS
Are liquids, aerosols and gels in cabin baggage allowed?
What are the exempted items?
ABOUT THE AIRCRAFT
What kind of aircraft do we travel on?
Do you have any additional questions?